Terms and conditions

Certificates4you is a trading name. Referring to the website that receives the instruction of the inspection(s).

Engineer(s) refers to the operative on site or allocated to a site for inspection / works.

Responsible person(s) refers to the sole person(s) responsible for the property for which the inspection has been instructed or the person(s) who authorised / sent the payment to Certificates4you.

Governing bodies refers to the organsation(s) responsible for the legal requirements / administration of the related industry.

Certificates4you is a trading name. Any questions or complaints should be emailed to info@certificates4you.co.uk. We care about our customers and will always try to offer a service you expect.

Certificates4you is an organisation working to the requirements of the Gas Safety (Installation and Use) Regulations 1998. The service we provide is to inspect the gas appliance(s) to a maximum of 3 appliaces per property / installation pipework within the property instructed via the details form on submission of payment. The engineer(s) working with Certificates4you is responsible for making any ‘Immediately Dangerous’ appliance(s) / installation pipework safe by permanently disconnecting/issolating the appliance(s) / installation pipework from any live gas supply. Should the responsible person(s) not permit, the relevant governing bodies will be contacted and made aware of the situation. In any such case where a governing body is contacted Certificates4you and/or the engineer(s) will no longer be responsible for any fees or actions taken in relation to this event. Should any appliance(s) / installation pipework be deemed as ‘At Risk’ the engineer(s) will advise for permanent isolation. Should the responsible person(s) not agree to the disconnection, a warning notice will be provided and a signature of confirmation will be required. Any appliance(s) / installation pipework classified as ‘Not to Current Standards’ will be logged. Certificates4you is not responsible for any repairs required to any such gas appliance(s) / installation pipework within the property that are deemed unsafe. The engineer(s) on site is responsible for logging the appliance deemed faulty and leaving it in a safe condition. Certificates4you will make the responsible person(s) aware of any faults on completion of inspection.

Certificates4you aim to complete the process within 2-5 working days of receiving payment. In the event that access arrangments fall outside the limits of our terms of service Certificates4you is not responsible for any consequence(s) arising relating to tenancy agreements or legal prosecution.

Payment transactions are conducted using PayPal unless a direct bank transfer is selected. Certificates4you will never save or store any payment details. Certificates4you will never share any payment details with third parties other than PayPal. Certificaes4you will never ask for passwords or login details.

Certificates4you may on occasion use third party engineers to carry out inspections. For the purposes of carrying out the inspections contact details may be shared with these engineers.

All gas services will be carried out by engineers registered under Ansa Property Maintenance. Gas safe registration number 529174.

Portable Appliance Test covers up to a maximum of ten appliance per property. If certain appliances require test this should be made clear before the inspection. If the specific items are not detailed in the additional notes the engineer will test any appliances he/she feel s necessary.

The responsible person(s) is entilted to a full refund if the inspection is unable to be carried out due to any such occurrence(s) created by Certificates4you or the engineer(s) or if the responsible person(s) cancels the inspection prior to the engineer(s) being instructed. After the engineer(s) have received instruction to carry out the inspection a refund may not be possible.

Certificates4you will make appointments to gain property access via tenants or other authorised person(s) requested by the responsible person(s). However it is the responsibility of the responsible person to make access available should the tenant or authorised person(s) not be available. Certificates4you will not be held accountable for any property that has a failed report due to no access.

In the event that Certificates4you arranges an appointment and the authorised person(s) provided by the responsible person(s) via the details form or telephone booking fails to adhere to that arrangement and the engineer(s) is unable to gain access to carry out the inspection, Certificates4you have the right to decline any refund due to administration charges.

If the engineer(s) is unable to carry out the inspection due to 1) the meter not being accessible, 2) no gas/electric availible at the property, the inspection will be deemed as a fail and an administration fee may be occured at the discretion of Certificates4you.

We will try to do inspections on days / times you have requested. Unfortunately this is not always possible due to the nature of the job. However, if you would like a guaranteed day/time please select the preferred day / time and add ‘Premium Option’ .

MembersPlus – You have the right to cancel subscriptions at any time. Any reward points collected will be removed and discounts will not be available. To cancel subscriptions manually please log in to ‘my dashboard’. Or you may contact the office by email or telephone. Your payments will be reoccuring on a monthly basis.

Certificates4you have the right to decline / delete User Accounts and MembersPlus subscriptions at any time. Prices can be altered at anytime however subscription accounts will be given 30 days notice.

Certificates4you operate a strict no abuse policy. Should any customers behave in a manner that we feel is not acceptable, our staff hold the right to terminate any accounts, subscriptions or services booked. Any future services may be declined.

By submitting an order the responsible person(s) agree to the terms stated in the terms & conditions.